Politique d’expédition
Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or holidays begin processing the next business day.
Delivery Time
Once dispatched, international orders arrive within 7–12 business days. Delivery times may vary slightly depending on your location, customs processing, and local courier handling.
Order Tracking
You'll receive a confirmation email with tracking information as soon as your order ships. Use this to monitor your package's progress from dispatch to delivery.
Shipping Costs
Standard shipping is free, and Express Insured shipping is ~$4.99 USD.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delayed or Lost Packages
If your order hasn't arrived within the estimated delivery window, contact us at [support email] and we'll investigate with the carrier on your behalf.
Incorrect Address
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we'll do what we can to assist with redirection if the package hasn't been delivered yet.